Internal planning view

Business, workflow, and product structure.

This page holds the more planning-oriented view of the business model so the public-facing landing page can stay cleaner and more customer-facing.

Current business direction

Positioning and service model

Primary positioning

Premium, high-trust residential cleaning and styling support built around consistency, comfort-conscious products, and polished finishing touches.

Priority customer groups

  • Seniors / aging in place
  • Busy families and dual-income households
  • Selective turnover / reset clients later

Three-layer roadmap

Website first. Ops second. Advanced verification later.

1. Public website + lead capture

Brand site, quote requests, trust building, and first-touch onboarding.

2. Internal ops workflow

Cleaner briefs, checklists, customer preferences, completion notes, and scheduling support.

3. Advanced verification layer

QR/NFC workflows, proof-of-presence, dynamic room instructions, and richer automation later.

Launch priorities

What needs to exist first

Business foundation pack

  • Service tiers
  • Pricing framework
  • Service agreement draft
  • Onboarding form

Website / product sequence

  • Brochure-style landing page first
  • Lead capture / intake next
  • Internal workflow tooling after
  • Advanced verification last